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HECM-Reverse Mortgage Specialists
We are deeply committed to providing the highest level of service, experience, integrity and ethical standards with all of our loan officers.
This commitment especially applies to our Reverse Mortgage program. Because Reverse Mortgages are such a unique loan program, not all loan officers can originate Reverse Mortgage loans. Reverse Mortgages take special training.
Each loan officer that has a desire to originate Reverse Mortgage loans must first go through an application and screening process to be accepted into the Reverse Mortgage training program. Once accepted Sterling Savings Bank's intense program goes well beyond online training classes that are provided by our Reverse Mortgage correspondents.
Our process provides in depth training on marketing, understanding the homeowner’s specific needs, understanding the differences in the Reverse Mortgage products, origination, compliance issues, processing and providing ongoing support to our Reverse Mortgage clients after their loan has funded.
Beyond the initial training process, our Reverse Mortgage Specialists receive continuous mentoring support to keep them up to date as the Reverse Mortgage market continues to evolve.
We are also proud members of the National Reverse Mortgage Lenders Association (NRMLA).
Our staff currently has twenty-seven Reverse Mortgage Specialists throughout our territory in Washington, Oregon, Idaho and Montana.
